Tuesday February 28, 2012
Dial for Indonesian maid
By P. ARUNA
aruna@thestar.com.my
PETALING JAYA: Send a text message if you need an Indonesian maid.
Families in need of Indonesian domestic helpers can dial a toll-free number and register with the Association of Foreign Maid Agencies (Papa) in a nationwide exercise beginning today.
"Once we know the number of people needing maids, we can inform our Indonesian counterparts to supply the maids accordingly," Papa acting president Jeffrey Foo told The Star yesterday.
Potential employers only have to dial 1-800-222-000 first, after which they will instantly receive an SMS asking them to reply with their name, identification number, home address and email address.
"The information will be shared among our member agencies that supply the maids," Foo said, adding that users would not be charged for the SMS they receive.
The SMS would also provide them with a unique username and password for them to log in to a special email account which would be created for each employer registered in the system.
Papa had earlier estimated that about 35,000 families were in need of maids.
The employer, Foo said, would be provided with information ranging from the cost to when to begin applying for maids as well as the terms and conditions involved.
"We require their identification numbers for the second phase of the exercise, which is to check on their eligibility to employ maids.
"Through the vetting of employers, we will be able to curb problems such as maid abuse and delayed salaries," he said, adding that potential employers would later be asked to fill up a form to indicate their household income and how urgent their need for a maid was.
Foo said the SMS registration would not automatically place them on the waiting list. Potential employers are urged to register with them to speed up the process.
In Johor Baru, Mohd Farhaan Shah reported that Labour Department director-general Datuk Sheikh Yahya Sheikh Mohamed said Indonesian maids who were supposed to arrive early next month had been delayed for another month.
The delay was caused by the lack of training of the maids by the Indonesian authorities and incomplete applications submitted from the Malaysian side.
Sheikh Yahya said those who were still facing problems in requesting for maids can contact the Labour Department for further clarification
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